FAQS | Caroline Castigliano

FAQS

Below are some frequently asked questions, you may find helpful

How do I book/change an appointment?

To book an appointment please call our Knightsbridge boutique on (0)207 5909 120

Or alternatively fill in our request form

How long in advance should I book my first bridal appointment?

We recommend that you book your first appointment one year in advance of your wedding date.

How long will my appointment be?

Each bridal appointment lasts for an hour and a half.

How many guests am I allowed to bring to my appointment?

Due to the exclusivity of our boutique and the level of service we can accommodate a bride and up to two guests per appointment.

What do I need to bring to my appointment?

It is best to bring a strapless bra and to wear nude underwear. If possible, bring photos of dress styles you are drawn to; this allows your consultant to recommend similar designs. You can also show your consultant photos of your venue so she can gauge the theme of your wedding and personal style.

What happens during a bridal consultation?

First we invite you to share your vision for both your wedding and your wedding dress with your dedicated consultant. We understand how important it is for your bridal gown to reflect your style and character, as well as fitting impeccably to flatter and enhance your shape. After the initial interview, your consultant will show you the collections you will be able to try on the dresses you love.

What size will I be?

Having selected your designer bridal gown from our Knightsbridge boutique, a trained fitting manager will take detailed measurements. Every Castigliano designer wedding dress is made-to-measure to ensure a flawless fit.

How many fittings appointments will I have to attend?

Three to four follow up appointments will ensure the final fit and finishing is seamless.

Are you able to help me choose accessories to match my gown?

Our team of bridal style experts will help bring every bride’s vision to life. When you  have selected your designer wedding dress our team of skilled consultants will talk you through our collection of accessories. Every accessory we stock is designed or selected to help complete our clients wedding dream.

Consultation Charge

Our Knightsbridge flagship store operates by appointment only so that we can give each of our brides our undivided attention.

Weekday appointments are charged at £25 which is payable at the time of booking.

Saturday appointments are charged at £40 which is payable at the time of booking.

All monies charged for appointments are deducted against your dress purchase. If you choose to cancel your appointment, or reschedule your appointment with 72 hours of it’s date, or you don’t purchase a dress at this appointment, your consultation fee is non-refundable.

What is the price range of the dresses in the Knightsbridge store?

All gowns ordered from our Knightsbridge flagship store are made-to-measure. Prices range from £5000 – £7000 for the collection. Customized gowns start from £5500 and couture gowns from £15000.


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